pokedex Legal Notice
We at pokedex operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. This legal notice sets out the scope of our service, the conditions under which we operate, and your responsibilities as a user. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of pokedex comply with the laws of their own jurisdiction.
Our platform serves players across supported regions with live-dealer tables, slot games, sportsbook markets covering Liga 1, Piala AFF, Champions League, and other tournaments, and esports coverage. We process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We do not claim to be licensed, regulated, or endorsed by any specific government body. Our service availability is determined by applicable local law, not by our own preference or marketing claims.
This notice is binding on all users of pokedex. By accessing our platform, you acknowledge that you have read and understood these terms and accept full responsibility for verifying your own legal eligibility to use our services.
Service Availability and Jurisdiction Restrictions
We at pokedex make our services available only where applicable local law permits online gaming and sportsbook wagering. Our service scope is not determined by our own licensing or regulatory status, but by the legal framework in each jurisdiction. We do not operate under a blanket license that covers all regions. Instead, we assess each jurisdiction individually and restrict access where we determine that local law prohibits our services.
Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other Indonesian cities may access pokedex where applicable law allows. However, we do not represent that our services are legal in any specific jurisdiction. We do not advertise that we are licensed in Indonesia, licensed in any city, or licensed by any regulatory body. We do not claim to be an official operator, a government-approved platform, or a partner of any state authority.
If you are uncertain whether pokedex services are legal in your jurisdiction, you should not use our platform. We recommend consulting local legal counsel before accessing our services. Your use of pokedex constitutes your representation that you have verified your own legal eligibility and that access complies with your jurisdiction's laws.
Account Eligibility and User Obligations
To open an account on pokedex, you must be at least 18 years of age and a resident of a jurisdiction where our services are available. You must provide accurate personal information during registration. You are responsible for ensuring that all information you submit is truthful and current. We reserve the right to refuse account registration or suspend an existing account if we suspect fraudulent information, duplicate accounts, or use of our platform for illegal purposes.
You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity on your account, whether authorized by you or not. We will not accept liability for unauthorized access resulting from your failure to secure your password or login information. If you suspect unauthorized access, contact our support team immediately.
You agree not to use pokedex for money laundering, fraud, or any illegal activity. You agree not to use automated tools, bots, or scripts to access our platform. You agree not to attempt to manipulate game outcomes, exploit bonuses, or circumvent our security measures. We reserve the right to terminate your account and forfeit any remaining balance if we detect such activity.
Key obligations
- You must be at least 18 years old and legally eligible to use pokedex in your jurisdiction
- You must provide accurate personal information and maintain current account details
- You are responsible for all activity on your account and for protecting your credentials
- You must not use pokedex for illegal purposes, fraud, or money laundering
- You must not attempt to exploit bonuses, manipulate games, or circumvent security measures
Limitation of Liability and Dispute Resolution
We at pokedex operate our platform on an as-is basis. We do not guarantee that our services will be uninterrupted, error-free, or free from security vulnerabilities. We do not guarantee specific withdrawal timelines, game outcomes, or bonus values. We do not accept liability for losses resulting from technical failures, payment processor delays, internet connectivity issues, or third-party service interruptions beyond our control.
If you have a dispute with pokedex regarding your account, a wager, or a bonus claim, you must contact our support team within 30 days of the disputed transaction. We will investigate and respond within 5 business days. If you remain dissatisfied, you may escalate your complaint to our compliance team. We will attempt to resolve all disputes fairly and in accordance with our terms.
Any legal proceedings arising from your use of pokedex shall be subject to the laws of the jurisdiction in which we operate. You agree to submit to the jurisdiction of courts in that location and to resolve disputes through the mechanisms we specify, which may include arbitration or regulatory complaint procedures.
Data Protection and Privacy on pokedex
We collect and process your personal information only to operate pokedex, verify your identity, process deposits and withdrawals, comply with legal obligations, and deliver the services you have requested. Our privacy policy details how we collect, use, and protect your data. We do not sell your personal information to third parties for marketing purposes. Your data is shared only with payment processors and compliance partners who are contractually bound to protect it.
We maintain industry-standard security practices to protect your account and payment information. All transactions on pokedex are encrypted using SSL technology. Your payment details are never stored on our servers; they are transmitted directly to our licensed payment processors. We do not guarantee absolute security, but we undertake to implement reasonable safeguards against unauthorized access and data breach.
Contact and Support
If you have questions about this legal notice, our service availability, or your legal eligibility to use pokedex, contact our support team. Our support team is available Monday–Friday, 09:00–17:00 Jakarta time, via email and live chat. We will respond to all inquiries within 5 business days.
For legal inquiries, complaints, or requests for information about our compliance practices, you may contact our compliance team in writing. We will respond to all formal legal inquiries within 30 days in accordance with applicable law.
pokedex services are available only where local law permits. This legal notice is binding on all users. By accessing pokedex, you acknowledge that you have read this notice, understand our jurisdiction restrictions, and accept full responsibility for verifying your own legal eligibility to use our platform.